Search Quarry Customer Support
SearchQuarry.com Customer Support Information
Here at SearchQuarry.com we pride ourselves on having world class customer support. Our customer support team is available by Phone, Chat, Email, Support Ticket, Blog or Facebook. Our customer support hours of operation are 8am-12am EST Monday – Friday. Below is a list of our customer support options. We are always striving to improve upon our response time and being able to answer any questions you might have. If you happen to contact us out of our normal hours of operation, please leave a message and a Search Quarry customer support representative will get back to you ASAP.
Email Customer Support
Support@SearchQuarry.com
Phone Customer Support
1-800-859-7375
Facebook Customer Support
Frequently Asked Questions
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Last Updated: 2023-04-29
Please be advised that the information accessed through SearchQuarry.com searches may not always be accurate or current, as we neither generate nor authenticate the data provided via our service. The reliability and precision of information are primarily contingent upon diverse public sources from which data is compiled. By utilizing SearchQuarry.com, you acknowledge your acceptance of the terms delineated in the SearchQuarry.com terms of service and our privacy policies. Information acquired via SearchQuarry.com must not be utilized for unlawful purposes such as stalking or harassing individuals, or scrutinizing public figures or celebrities. Individuals who contravene these directives may be subject to both civil and criminal legal proceedings and sanctions. It is explicitly stated that SearchQuarry.com does not function as a "consumer reporting agency" as defined by the Fair Credit Reporting Act ("FCRA"), and therefore, does not furnish "consumer reports" pursuant to the FCRA. SearchQuarry.com strictly prohibits the utilization of information garnered from search results (a) for discriminatory practices against any consumer; (b) for assessing a consumer's eligibility for personal credit, insurance, employment, housing, or government licenses or benefits; or (c) in any other manner that may impact a consumer's economic or financial status or standing.
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Cancel subscription
Brandy, we are processing your cancellation. Please let us know if we can be of further assistance
Please cancel my subscription asap! I have messaged twice about this issue.
Laurin, your cancellation is being processed. We apologize for any delay in this.
Please cancel my subscription immediately
No problem Kay, we have cancelled your subscription this morning. Thank you
Please cancel my subscription/membership. I did not know did was a subscription.
Patrice, we have cancelled your subscription. Please let us know if we can assist you in the future with your public record inquiries.
Remove my info.
The link to the profile is
Jay, we will have your information removed from our database
I want to cancel search quarry and not be billed any further
George, we have cancelled your membership. Please let us know if we can be of further assistance. Thank you
My daughter keeps getting charge for this on her card and she did not sign up for that she’s only 15 I want to cancel her subscription if she subscribe to this and a refund.
Lauren, we are happy to accommodate you. We have submitted the cancellation and refund, please allow a few days for this to be reflected on your credit card
How do I cancel this subscription I was charged.
David, we have submitted your cancelation and refund so please allow a few business days for the refund to be reflect on your credit card or bank statement
I would like to cancel my subscription and get a refund asap thank you
We have submitted your request for a refund and cancellation and you should see the refund reflected in your bank account in a few business days
Hello. I would like to cancel my subscription ASAP please. Thank you!
Marnie, we have cancelled you subscription. Please let us know if we can assist you with anything else
I used search quarry once and have been billed. I want to cancel ASAP
David, we have cancelled and refunded your membership to SearchQuarry.com … Please allow a few business days for the refund to be reflected on your bank statements
Hi, I was billed by search quarry today, I used the website once a while ago but don’t remember signing up for a subscription, if I did, I would like to cancel it.
No problem Elizabeth, we will cancel your subscription today
I made a single report purchased and I\’m unable to view the report that I purchased. Why?
Cheyenne, please contact our customer support phone number directly about your member’s area access. Our toll-free phone number is 1-800-859-7375
I cancelled this service but u billed me anyway. 2684660791 is the reference number. please refund my money.
Krista, we have cancelled and refunded your membership and apologize for any inconvenience, please allow a few business days for this to be reflected on your bank account.
I was suppose to pay $7 for a one day search but was charged $25.
Chad we are sorry for the inconvenience. We will issue you a full refund. Please allow a couple days for the refund to be reflected on your bank statement. That being said, is there a public record we can assist you with?
I cant find myself on this website
Krzysztof, how can we assist you with a public record search? Our Search Quarry customer support team is eager to assist you with your search.
I paid for a single time report. And their answer was “we couldn’t find any information “ but they never gave me my money back
Jesus, we will issue you a full refund, please allow a few business days for this to be reflected on your bank statement
Hi,I Will Like to cancel my subscription. ( 5 day subscription)
Thanks
My name: Felix Lobo
Receipt number-: V-25b1d
5-Day trial -$5.05
No problem Felix, we have issued you a full refund and cancelled your account. Please allow a few business days for this to be reflected in your bank account
Want to cancel the subscription asap
Brandon, thank you for reaching out to our SearchQuarry.com customer support. We will cancel and refund your membership. Please allow a few business days for this to be reflected on your bank statement.
Please delete / cancel me
I dont want emails / messages anynore
Your request to have your account canceled has been sent to customer support and should be processed today.
My Order Reference Number: ZDMC-U1104190155-01XXK PayPal pd $14.95 USD
When will I be emailed the information for which I paid? It is taking longer than I expected.
Also, there should not be a charge on my VISA credit card since the fee has already been paid through PayPal.
I can’t get online to check my records/order because it asks for a credit card number and I paid through Pay Pal.
Virginia, you should have received an email with your login credentials. Please also check your junk folder incase this did not make it to your inbox. If you still cannot find this information please call our customer support team @ 1-800-859-7375 Monday-Friday
I request to cancel/Be cancelled immediately
No problem Rebecca, we have submitted your cancellation request and it will be processed ASAP. Please reach out if there is anything else our customer support team can assist you with.
I want to cancl my subcription. Please Help.
Amanda, You request has been forwarded to customer support and will be cancelled today. Please reach out if there is anything else we can assist you with
Best Regards,
Search Quarry Customer Support
Having lots of trouble trying to cancel my subscription!! I see others are too??? Please cancel and refund me!!!
Not a problem at all. Your request has been sent to our customer support team and we will cancel your account and refund the charges. Please reach out if there is anything else we can assist you with
I can’t access the records I paid for
We apologize for the inconvenience. Please reach out to our Search Quarry Customer Support during business hours. They are listed below for your convenience.
SearchQuarry.com Phone Number: 1-800-859-7375
Regular Phone Hours: 8am -12am EST (M-F)
I paid about 50 dollars and i dont have the information i request
Apologies for the inconvenience. I will forward your information to customer support to refund you.
You are also welcome to call customer support for assistance @ 1-800-859-7375
I paid 295 4 a 5-day trial and it won’t let me get on to check any records and it’s asking me to pay again when I already paid once
Sorry for the inconvenience. Please lookup your initial email for login information. If that doesn’t work then please contact our customer support team 8am-12am EST (Monday-Friday)
If you still cannot access your account and find the records you are looking for we are happy to issue you a full refund.
Search Quarry customer support is now better than ever so go ahead and give us a try today.
Please reach out to us with any questions or concerns. We appreciate all the feedback.